Privacy policy

At Fireside Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make purchases, or interact with us.

By using our site, you agree to the terms outlined in this policy.

Information We Collect

When you use our website or services, we may collect:

Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment provider)

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited, time spent on pages, and click activity
  • Device information (mobile, desktop, tablet)
  • Referral and navigation data

Cookies & Tracking:
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

How We Use Your Information

We use your information to:

  • Process orders and payments
  • Provide customer service and respond to inquiries
  • Deliver products and communicate shipping updates
  • Improve our website, products, and services
  • Send promotional emails or marketing communications (only if you opt in)
  • Comply with legal obligations

Sharing Your Information

We respect your privacy and do not sell your personal data. We may share information only with trusted third parties for purposes such as:

  • Shipping and fulfillment providers
  • Payment processors
  • Website analytics tools
  • Legal or regulatory authorities when required by law

We ensure that these third parties are contractually obligated to protect your information.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing emails
  • Restrict or object to certain processing activities

To exercise these rights, please contact us at support@firesideboutique.co.uk.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

However, no website or system is completely secure. We cannot guarantee absolute security of your data.

Retention of Personal Data

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Marketing & Communications

By providing your email address, you may receive promotional messages and newsletters. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting support@firesideboutique.co.uk

We never share your email with third-party marketers without your consent.

Children’s Privacy

Our website and products are not intended for children under 18. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.
Your continued use of the site after changes constitute acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your data rights:

Email: support@firesideboutique.co.uk
Phone: 01923 549 110